WindowMizer FAQ
Please review the most frequently asked questions before contacting support. If you would like more details on the new WindowMizer 6 release, please checkout the Latest WindowMizer News.
How do I Upgrade to WindowMizer 6?
If you have an existing license/account, login first, then go to the WindowMizer 6 product page and click the Buy Now button.
If you have a qualifying license, discount pricing will be offered. Select the license you want to use for the upgrade and press Continue to proceed with checkout.
Note: The first time you login you have to use the Lost Password link to set a new password.
Subscription Upgrades:
When a subscription license is upgraded from WindowMizer 5 to WindowMizer 6, a NEW activation code will be sent and the old activation code will become obsolete (upgraded). The new activation code can be used to activate either version – up to the maximum allowed activations (3).
When a Subscription license is upgraded, any remaining time on the subscription will be forfeited.
One week prior to a subscription expiring, we will send an email reminding you to upgrade if you want to do so. You can wait until then to upgrade and still qualify for discounted pricing.
Note: Expired subscriptions cannot be upgraded. Purchase a New license.
Perpetual License Upgrades:
When a version/perpetual license is upgraded, a NEW activation code will be sent and the old activation code will become obsolete (upgraded). The new activation code can be used to activate either version – up to the maximum allowed activations (3).
Note: By upgrading a perpetual license instead of purchasing a new WindowMizer 6 license, you will be allowed a total of 3 allowed activations (not 6). If you want to keep your WM5 perpetual code active and also get a WM6 license (3 + 3 activations), purchase a New license instead of upgrading. Upgrading is the best choice if you only use WindowMizer on a couple of computers.
Why has my Subscription been DELETED?
The word DELETED is inaccurate. All subscriptions have been CANCELED, not deleted.
CANCELED subscriptions are valid until the expiration date.
Note: You can continue using WindowMizer 5 as-is until your subscription expires.
This is actually good news! Aside from the initial shock. 🙂
You will never again be charged for a WindowMizer subscription. You should upgrade before your subscription expires in order to take advantage of discounted pricing.
For more info, see the Dropping Subscriptions section in this News article.
My Account password / email is not working
The first time you login into this site you have to use the Lost Password link.
We apologize for the inconvenience, but in order to provide a better website we have transitioned our store from OpenCart to WordPress / WooCommerce. So, even if you have an existing account you must reset your password.
If you do not receive an email after using the Lost Password link, you will need to Register a New Account.
- If you Checkout as a Guest, a new account will be automatically created.
- If you do not have any WindowMizer 5 licenses (only WindowMizer 4), then your account was not transferred and you will need to register a new account.
Where is my Activation Code?
If you purchased WindowMizer through this website or in-app checkout (via Paddle), your Activation Code is on My Account → My Licenses. If you do not know your account password, reset it here.
If you purchased WindowMizer via BundleHunt, you should have received an email with the Activation Code. You can also log in to your BundleHunt account to view the order and retrieve the Activation Code.
BundleHunt (and other qualifying WindowMizer 5) Activation Codes can be used to upgrade to WindowMizer 6 at a discount:
- Go to the WindowMizer 6 product page.
- Click Buy Now.
- Choose I have a WindowMizer 5 activation code.
- Enter your Activation Code and continue to checkout.
The discount is applied automatically at checkout. You do not need to have an existing WindowMizer.com account, though logging in is still recommended if you already have one.
I need to use WindowMizer 5. How do I do that?
When double-clicking the titlebar of a window it does not roll-up. How do I fix this?
Please confirm the following System Preference settings are properly configured:
System Preferences > Dock
1) Ensure that the checkbox for “Double-click a window’s title bar to zoom” is NOT checked.
2) Check the box for “Minimize windows into Application icon“.
System Preferences > Security & Privacy > Privacy
1) Select the Accessibility category and confirm that WindowMizer is in the list and the checkbox is checked.
2) Select the Screen Recording category and confirm that WindowMizer is in the list and the checkbox is checked.
Window-shading Tips:
- When double-clicking a title bar, you must click within the top 22-27 pixels of the title bar.
- Some applications have a taller title bar or toolbar, please try to double-click closer to the top of the window.
- Some applications have a side-bar and you must double-click the title bar above the side-bar area.
- You can also use the keyboard shortcut of command+m to collapse/restore windows.
Related News
OpenCart to WordPress migration
Paddle Classic to Paddle Billing migration
Apple – Core Graphics to Screen Capture Kit
Do you offer a Demo of WindowMizer?
Yes! You can download WindowMizer free of charge and try it before committing to a purchase.
During the trial period, WindowMizer is fully functional. After 14-days, the trial will expire and WindowMizer will not run unless you purchase a license.
Can I buy WindowMizer from the Mac App Store?
Unfortunately, No. 🙁
When WindowMizer was first released, it was distributed via the Mac App Store. Shortly after it’s initial release, Apple tightened guidelines to disallow applications that rely on the Accessibility API. So although not technically kicked-out of the App Store, updates could no longer be submitted, so WindowMizer was pulled and is now self-distributed.
What is your refund policy?
If there was an ordering mistake or duplicate order, we are happy to offer a refund.
Note: WindowMizer has a 14-day free trial period. That should be enough time to evaluate before committing to a purchase.
